Personalized Home Care That Puts Your Loved Ones First

We offer a comprehensive range of non-medical in-home care services designed to help seniors and individuals with disabilities maintain their independence while remaining in the comfort of their own homes. Our services include personal care assistance, such as bathing, dressing, and grooming, as well as companion care to combat social isolation. We also specialize in respite care, providing family caregivers with a much-needed break to recharge, knowing their loved ones are in professional hands. Beyond the home, we operate two specialized wheelchair-accessible vans to ensure safe and reliable transportation for our clients. Whether it is meal preparation, light housekeeping, or medication reminders, our goal is to improve the quality of life for families throughout Adams and York Counties. By focusing on the unique needs of each individual, we create a supportive environment that fosters dignity and safety, ensuring that every client receives the personalized attention they deserve.

Yes, our commitment to your well-being never sleeps. We provide in-home care services 24 hours a day, 7 days a week, including weekends and holidays. Whether you need a few hours of assistance during the day or overnight supervision to ensure safety, our team is ready to help. Our administrative office is open Monday through Friday from 8:00 am to 4:00 pm to handle scheduling, billing, and general inquiries. However, we understand that needs and emergencies can arise at any time. To address this, we maintain an after-hours emergency line staffed by a live person, ensuring you are never left without support during a crisis. This around-the-clock availability provides peace of mind for both our clients and their families, knowing that professional, compassionate care is always just a phone call away, day or night.

No, Mona Lisa Cares Home Health is proudly locally owned and operated. Unlike large, impersonal national franchises, we are deeply rooted in the Pennsylvania communities we serve. Our founder, Mona Church, is a local resident who is personally involved in every aspect of the business. From the initial consultation to ongoing care plan management, Mona takes a "hands-on" approach to ensure every client is treated like family. This local ownership allows us to be more flexible and responsive to the specific needs of our neighbors in Hanover, Gettysburg, and the surrounding areas. We don't answer to corporate shareholders; we answer to you. This personal touch is the cornerstone of our agency, ensuring that our values of integrity, compassion, and excellence are reflected in every interaction. When you choose us, you support a local business that truly cares about its community's well-being.

Mona Lisa Cares Home Health focuses exclusively on non-medical home care services. We do not provide skilled nursing tasks, such as wound care, IV therapy, injections, or catheter management. Instead, our mission is to support the "activities of daily living" that allow individuals to stay safe and comfortable at home. Our caregivers excel at providing physical assistance, emotional support, and practical help with tasks such as laundry, grocery shopping, and mobility. By specializing in non-medical care, we can focus entirely on aspects of home life that promote dignity and independence. If a client’s needs escalate to the point where clinical medical intervention is required, we are happy to work alongside your home health nursing agency or hospice provider to ensure a seamless "wraparound" care experience that addresses both your medical and personal support needs.

We are dedicated to serving our neighbors throughout South Central Pennsylvania. Our primary service areas include the historic boroughs of Hanover and Gettysburg, as well as Littlestown, New Oxford, and McSherrystown. We extend our reach across Adams and York Counties, bringing high-quality care to both urban centers and more rural townships. We understand that finding reliable care in smaller towns can be a challenge, which is why we strive to be the go-to resource for families in the surrounding communities as well. Whether you live in the heart of York or on the outskirts of a quiet rural village, our caregivers are committed to traveling to your doorstep. If you are unsure if your specific location falls within our service boundary, please reach out to our office; we are always looking for ways to expand our reach and help more families stay together at home.

The safety and security of our clients are our highest priorities. Every member of our caregiving team undergoes a rigorous screening process, which includes comprehensive criminal background checks and professional reference verification. We are a fully licensed and insured agency, providing an extra layer of protection and peace of mind for the families we serve. Quality control starts at the top: Mona Church personally trains our caregivers to meet her exacting standards of excellence and empathy. We also conduct regular, unannounced home visits to supervise staff and ensure that care plans are being followed correctly. We encourage open communication and solicit frequent feedback from families to continuously improve our services. By maintaining these strict quality standards and fostering a culture of accountability, we ensure that every client receives the same high level of care we would want for our own parents.

Absolutely. We recognize that one of the biggest hurdles to maintaining independence is the loss of driving ability. To solve this, we operate two specialized wheelchair-accessible vans that provide safe, comfortable transit for those with mobility challenges. Our transportation services go far beyond just medical appointments; while we frequently take clients to doctors, dialysis, and physical therapy, we are also available for "life" trips. This includes grocery shopping, visits to the hair salon, attending religious services, or going to community events. Our drivers are not just operators; they are trained caregivers who assist you from your door, into the vehicle, and safely to your destination. This "door-through-door" service ensures that you never have to worry about navigating a parking lot or curb alone. We make it easy for you to stay connected to your community and stay on top of your health.