Compassionate In-Home Care for Seniors & Adults in PA

Our commitment to serving the local community runs deep, as we provide high-quality in-home care services across a wide geographic footprint in South Central Pennsylvania. We primarily serve the residents of York County and Adams County, reaching families in historic downtowns and rural townships alike. Our dedicated caregivers are frequently found in Hanover and Gettysburg, as well as in the surrounding communities of Littlestown, New Oxford, McSherrystown, and Spring Grove. We understand that finding reliable, compassionate care in smaller towns can often be a challenge, which is why we make it a priority to bring our services directly to your doorstep, regardless of your specific zip code within these counties. By maintaining a local presence, we ensure that our staff is never far away, allowing us to be responsive and deeply connected to the neighborhoods and families we serve every single day.

We offer a diverse range of non-medical services to support the "activities of daily living" essential to maintaining independence. Our caregivers assist with personal care needs, including bathing, dressing, and grooming, ensuring our clients feel dignified and refreshed. Beyond physical care, we manage essential household tasks, including light housekeeping, laundry, and preparing nutritious meals. To ensure health remains a priority, we provide consistent medication reminders and hydration monitoring. We also recognize the importance of mental well-being, which is why companionship is a core component of our service—whether that involves playing games, looking through photos, or simply sharing a conversation. Additionally, we assist with errands such as grocery shopping or picking up prescriptions. Our goal is to handle the stressful daily chores so that our clients can focus on enjoying their time at home in a safe, clean, and supportive environment.

The safety and security of your loved one are the foundation of everything we do at Mona Lisa Cares. We maintain a rigorous and uncompromising vetting process for every member of our team. Each caregiver is fully licensed, bonded, and insured, providing families with essential protection and peace of mind. Before entering any home, our staff must pass comprehensive criminal background checks and professional reference screenings. However, we go beyond just paperwork; our founder, Mona Church, personally oversees the training of every caregiver to ensure they meet our agency’s high standards for empathy and technical skill. This "hands-on" training ensures that our staff is prepared for real-world scenarios, from mobility assistance to specialized communication techniques. By investing heavily in our people, we ensure that the person entering your home is not just a qualified professional but also a compassionate individual who is truly dedicated to your family's well-being.

Being a family caregiver is a noble yet exhausting role, and our respite care service is a vital lifeline for those who need a break. We offer highly flexible scheduling that adapts to your specific needs, whether you require a few hours of coverage to attend an appointment, a full day to run errands, or an entire week for a much-needed vacation. We even offer overnight stays to ensure your loved one is safe while you get the rest you require. During respite sessions, our caregivers step in seamlessly, following the established routine to minimize any disruption for the client. This allows family members to recharge emotionally and physically, knowing that their loved one is receiving professional, attentive care in their absence. Respite care is not just a luxury; it is a necessary support system that prevents caregiver burnout and strengthens the family dynamic as a whole.

Yes, we believe that staying connected to the community is vital to healthy aging. To support this, we operate two specialized wheelchair-accessible vans that provide safe, reliable transportation for our clients. Unlike standard ride-sharing services, our transportation is "door-through-door," meaning our caregivers assist the client from inside their home, into the vehicle, and all the way to their destination. We commonly provide rides to medical appointments, dialysis treatments, and physical therapy sessions, but we also encourage social outings. Whether it is a trip to the grocery store, a visit to the hair salon, or attending a local community event, our goal is to eliminate the barriers caused by mobility challenges. This service ensures that even those who can no longer drive can still manage their healthcare needs and enjoy the social activities that make life fulfilling and vibrant.

Mona Lisa Cares Home Health is a proudly independent, locally owned, and operated agency. We are not a franchise, which means we are not bound by the rigid, one-size-fits-all policies of a national corporate headquarters. Instead, our agency is led by founder Mona Church, a lifelong caregiver with a deep personal investment in the South Central Pennsylvania community. This independence allows us to be incredibly flexible and responsive to our clients' unique needs; if a plan needs to change quickly, we have the authority to make it happen without waiting for corporate approval. Mona is personally involved in every aspect of the business, from hiring staff to conducting home assessments and checking in on families. When you call us, you are speaking to neighbors who care about your family, not a distant call center. This personal touch is what defines our agency’s culture.

We understand that the need for care does not always follow a standard business schedule, which is why our in-home services are available 24 hours a day, 7 days a week, 365 days a year. Whether your loved one requires around-the-clock supervision for safety or specific assistance during the overnight hours, our team is equipped to provide continuous support. Our administrative office in Hanover is open Monday through Friday from 8:00 am to 4:00 pm for routine scheduling and questions. However, for needs that arise outside of these hours, we maintain a dedicated emergency line. These after-hours calls are answered by a live person who can coordinate immediate support or provide guidance during a crisis. This constant availability ensures that you are never alone in a difficult situation, providing a safety net that gives families total confidence in the reliability and responsiveness of our care team.