Genuine, Owner-Involved Home Care in York & Adams Counties

Discover how Mona Lisa Cares Home Health Agency brings nearly 25 years of experience, personal dedication, and local expertise to in-home care, respite, and wheelchair-accessible transportation for Hanover, Gettysburg, and nearby Pennsylvania communities.

ABOUT US

Our Story: From Nursing Home Experience to Local Home Care

The story of Mona Lisa Cares Home Health is rooted in the journey of our founder, Mona Church. With over 24 years spent as an Adult Day Manager, Activity Director, and Certified Nursing Assistant, Mona witnessed the growing need for seniors and adults with special needs to remain independent at home. Driven by compassion and a sense of responsibility, she founded Mona Lisa Cares Home Health part-time in 2013, expanding to full-time by 2015. Mona’s pursuit of excellence led her back to college at age 50, earning management certifications and the 'Rising Star Award' from Gettysburg HAC. Today, our Hanover office serves York and Adams Counties—including Gettysburg, Littlestown, New Oxford, and more. Mona remains hands-on: covering caregiver shifts, providing direct respite and transportation, and mentoring our staff. This ensures every client receives care with dignity, respect, and true local accountability—values that define our commitment to the community.

20+

YEARS IN BUSINESS

ABOUT US

Why Choose Mona Lisa Cares: Local, Independent, and Award-Winning

About Us at Mona Lisa Cares means more than just home care—it’s about personal commitment, direct owner involvement, and a compassionate standard that sets us apart from franchise agencies. As an independently owned company, we’re not part of a national chain, so we offer truly personalized care and flexibility for every client. Our team is anchored by Mona’s credentials—licensed by the Pennsylvania Department of Health, CNA, Activity Director Certified, CPR/AED Certified—and a deeply experienced staff, many with us since our founding. With two wheelchair-accessible vans serving destinations like Gettysburg Cancer Center and Hanover Cancer Center, we fill vital gaps in local senior transportation. Our culture values and retains exceptional caregivers, celebrated through our 'Butterfly Award' program and recognized by client and employee testimonials. Families in York and Adams Counties trust us for our professionalism, hands-on leadership, and unwavering dedication to helping seniors and adults maintain independence at home.

FAQS

About Us: Frequently Asked Questions

  • What areas does Mona Lisa Cares Home Health serve?

    Mona Lisa Cares Home Health is proudly based in Hanover, Pennsylvania, and serves families throughout York and Adams Counties. Our service area includes communities such as Gettysburg, Littlestown, New Oxford, East Berlin, and many surrounding towns. Being locally owned and operated allows us to stay closely connected to the families we serve and respond quickly to their needs. We understand the region, the local healthcare landscape, and the importance of reliable care close to home. Whether your loved one lives in a small town or a nearby community, our team works to provide consistent, compassionate support within our coverage area. If you’re unsure whether a specific location is included, we encourage you to reach out directly. We’re always happy to discuss availability and determine how we can best support your family where you live.

  • What makes your About Us story different from franchise agencies?

    What truly sets Mona Lisa Cares Home Health apart from large franchise agencies is our hands-on, owner-involved approach. Our About Us story is built around Mona Church’s personal leadership and commitment to every aspect of care. Unlike franchises where owners may be distant from daily operations, Mona is directly involved in training caregivers, overseeing care plans, and even stepping in to fill caregiver shifts when needed. This level of involvement ensures accountability, consistency, and a deep understanding of each client’s needs. Families know exactly who is responsible for the care their loved one receives—and that trust matters. Decisions are made locally, quickly, and with compassion, not by corporate policies. This personal connection allows us to deliver individualized care that feels more like family support than a business transaction.

  • What qualifications support your About Us mission?

    The mission outlined in our About Us is supported by strong professional qualifications and industry recognition. Mona Lisa Cares Home Health is fully licensed by the state and operates in compliance with all regulatory standards. Mona Church holds certifications as a Certified Nursing Assistant (CNA), CPR/AED provider, and Activity Director, reflecting both hands-on caregiving expertise and leadership experience. These credentials ensure care is delivered safely, competently, and with a focus on meaningful engagement. In addition, Mona Lisa Cares has been honored with the Rising Star Award, recognizing excellence, growth, and commitment within the home care industry. Together, these qualifications demonstrate our dedication to professionalism, ongoing education, and quality care. Families can feel confident knowing our mission isn’t just a promise—it’s backed by training, experience, and proven recognition.

  • How does your About Us philosophy shape caregiver quality?

    Our About Us philosophy places people—both clients and caregivers—at the center of everything we do. We believe high-quality care starts with caregivers who feel valued, supported, and respected. That’s why we focus on staff longevity, hands-on owner training, and a culture of appreciation. Mona Church personally trains caregivers, setting clear expectations while sharing practical experience and compassionate values. We prioritize consistency by matching clients with caregivers they can build trusting relationships with, rather than rotating unfamiliar staff. Caregivers are recognized for their dedication, which boosts morale and reduces turnover. The result is a reliable team of professionals who truly know their clients’ routines, preferences, and personalities. This philosophy ensures families receive dependable, relationship-based care from caregivers who are invested in doing their best every day.

  • Is Mona Lisa Cares Home Health a medical agency?

    No. As outlined in our About Us, Mona Lisa Cares Home Health is a non-medical home care agency. We do not provide skilled medical services such as wound care, injections, or IV therapy. Instead, our focus is on supporting independence, dignity, and daily quality of life. Our services include personal care, companionship, assistance with daily activities, transportation, and respite care for family caregivers. By concentrating on non-medical support, we help clients remain safely and comfortably in their own homes while maintaining routines and autonomy. This approach complements medical care rather than replacing it, offering practical assistance that eases daily challenges. Families often choose us because they want compassionate, dependable support that feels personal—not clinical—while still meeting essential day-to-day needs.

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