Wheelchair Accessible Transportation for Seniors & Adults in York and Adams County

Safe, reliable, and compassionate transportation for seniors and adults with special needs—including wheelchair accessible van rides to appointments, errands, and social outings. Personalized by our owner, not a franchise.

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Personalized Transportation, Driven with Dignity

Getting out and about shouldn't be a struggle for seniors, adults with disabilities, or anyone who no longer drives. Mona Lisa Cares Home Health Agency provides specialized transportation services designed to remove barriers and restore independence. Our two wheelchair-accessible vans are owner-operated, meaning you or your loved one is never just another passenger—we treat every client with the same compassion and respect that define our care. Whether you need a ride to medical appointments at the Gettysburg Cancer Center, a trip to the grocery store in Hanover, or a visit with friends in East Berlin, we make it possible with attentive, door-to-door service. Our vehicles are maintained to the highest standards and accommodate standard and bariatric wheelchairs. Unlike franchise agencies, our transportation is directly supervised and often delivered by our founder, ensuring safety, reliability, and peace of mind for every ride.

Why Choose Mona Lisa Cares for Transportation?

Our transportation service is more than just a lift—it's a lifeline to independence, community, and comfort. As the only local, owner-involved agency in the Hanover, Gettysburg, and York County area to operate wheelchair accessible vans, we fill a critical gap for seniors and adults with mobility needs. Every ride is supervised by a trained professional, with the owner frequently behind the wheel, ensuring accountability and care that franchised agencies cannot match. We offer transportation for medical appointments, shopping, family events, church services, and social outings. With established partnerships with local healthcare centers, including the Gettysburg and Hanover Cancer Centers, our vans are trusted by both families and medical providers. HIPAA compliance ensures your privacy at every step, and our compassionate approach means your loved one is never rushed or treated impersonally. Let us give you peace of mind knowing that your loved one’s safety, dignity, and comfort are our top priorities.

Features of Our Wheelchair Accessible Van Service

Our transportation service is tailored for seniors and adults who require safe, reliable, non-emergency transport—especially those who use wheelchairs or have mobility challenges. Our vans are equipped with secure wheelchair lifts and feature spacious interiors to accommodate standard and bariatric chairs. Services include: rides to medical appointments, therapy, and cancer treatments; help with errands like grocery shopping and pharmacy visits; social trips to restaurants, movies, or community events. Each trip is planned with the client’s needs in mind, and assistance is provided from door to door—including help with entering and exiting both home and van. Unlike ride-share or taxi services, our drivers are experienced caregivers who know how to support individuals with special needs, and our owner often provides rides personally. We serve all of Hanover, Gettysburg, Littlestown, New Oxford, and the surrounding York and Adams County communities. Whether it’s a routine appointment or a special outing, Mona Lisa Cares makes transportation stress-free.

Safe, Local, and Compassionate—The Mona Lisa Cares Difference

Choosing Mona Lisa Cares for transportation means more than simply getting from point A to point B. It’s choosing a local, independently owned service where the founder is personally invested in your experience. We understand that transportation is vital to remaining independent and engaged in the community. Our hands-on approach, rigorous safety standards, and personal connection with every client set us apart from larger, impersonal franchise services. We are fully licensed and insured, with all drivers trained in CPR, first aid, and HIPAA privacy requirements. Our reputation for reliability and kindness is echoed in client testimonials and our longstanding community partnerships. Let us help you or your loved one stay active, connected, and confident—on your schedule, in your community, with a team you trust.

FAQS

Transportation Services FAQ: Your Questions Answered

  • Which areas do you offer wheelchair-accessible transportation in?

    We proudly provide wheelchair-accessible transportation throughout Hanover, Gettysburg, Littlestown, and New Oxford, as well as the surrounding communities within York and Adams County, Pennsylvania. Our service area was intentionally designed to support local seniors, adults with special needs, and families with limited transportation options. Whether your loved one needs a ride across town or to a neighboring community, our team works to accommodate trips within our coverage area whenever possible. Because we are locally based, we understand the region well and can plan efficient, reliable routes to medical offices, hospitals, shopping centers, and community destinations. If you are unsure whether a specific location falls within our service area, we encourage you to contact us directly. We’re happy to discuss your needs and confirm availability, ensuring safe and dependable transportation close to home.

  • Who can use your transportation services?

    Our wheelchair-accessible transportation services are available to seniors, adults with special needs, and individuals who require safe, supportive transportation due to mobility challenges or health concerns. We also assist clients recovering from surgery, managing chronic conditions, or living with disabilities that make traditional transportation difficult. Our services are ideal for anyone who uses a wheelchair, walker, or requires extra assistance getting in and out of a vehicle. Family caregivers often rely on us when they are unavailable to drive or want peace of mind knowing their loved one is in capable hands. Each ride is approached with patience, dignity, and respect, ensuring clients feel comfortable and supported from pickup to drop-off. Whether transportation is needed occasionally or regularly, we tailor our services to meet individual needs and help clients maintain independence and connection to their community.

  • What types of trips do you provide transportation for?

    We offer transportation for a wide variety of trips to support daily living, health, and social engagement. Common destinations include medical appointments, physical therapy, dialysis, and follow-up visits, where punctuality and reliability are essential. We also provide rides for errands such as grocery shopping, pharmacy visits, and banking. In addition, our services extend to family gatherings, church services, social outings, community events, and recreational activities. We believe transportation should enhance quality of life, not just meet medical needs. Every trip includes assistance as needed, from safely securing wheelchairs to escorting clients to and from doors. By offering flexible transportation options, we help clients stay active, connected, and engaged while reducing stress for family caregivers. If you have a specific type of trip in mind, we’re happy to discuss it and accommodate whenever possible.

  • Are your vans equipped for bariatric or electric wheelchairs?

    Yes, our wheelchair-accessible vans are equipped to accommodate most standard, bariatric, and many electric wheelchairs. Each vehicle is designed with safety and comfort in mind, featuring secure tie-down systems and ramps that allow for smooth, stable entry and exit. Because wheelchairs can vary in size, weight, and configuration, we encourage clients to contact us in advance to discuss specific needs. This allows us to confirm compatibility and ensure the appropriate vehicle and equipment are available. Our team takes extra care to properly secure each wheelchair and ensure clients are comfortable throughout the ride. If you’re unsure whether your wheelchair will fit, a quick phone call can provide clarity and peace of mind. Our goal is to make transportation accessible, reliable, and stress-free for every client we serve.

  • Who drives the vans—are they trained caregivers?

    All of our wheelchair-accessible vans are driven by trained, insured caregivers who understand the unique needs of the individuals they serve. Drivers receive training in mobility assistance, safety procedures, and compassionate client interaction. In many cases, the owner of Mona Lisa Cares personally provides transportation, ensuring a high level of care, accountability, and personal attention. This hands-on approach reflects our commitment to treating every client like family. Our drivers assist with secure boarding, wheelchair positioning, and safe arrival at each destination. They are patient, respectful, and attentive, helping clients feel comfortable and confident throughout the ride. Families can trust that their loved ones are not simply being transported, but are cared for by professionals who prioritize safety, dignity, and reliability at every step of the journey.

  • Is there a way to arrange recurring transportation?

    Yes, we offer the option to arrange recurring transportation for clients who have ongoing appointments or regular activities. This is ideal for medical treatments, therapy sessions, church services, adult day programs, or weekly errands. By scheduling recurring rides, clients and families can enjoy consistency, reduced stress, and dependable service they can count on. We work closely with you to determine preferred days, times, pickup locations, and any special assistance needed. Our team remains flexible and can adjust schedules as needs change. Recurring transportation helps ensure important appointments are never missed, and routines remain uninterrupted. To get started, simply contact us to discuss your schedule and transportation needs. We’ll handle the logistics so you can focus on peace of mind and the continuity of care.

  • How do you ensure client safety and privacy?

    Client safety and privacy are top priorities in every transportation service we provide. All drivers are CPR- and first-aid certified, fully insured, and trained to assist individuals with mobility challenges safely and respectfully. Our team follows strict safety protocols, including proper wheelchair securement and careful assistance during transfers. In addition, all caregivers and drivers are trained in HIPAA privacy standards to protect personal and medical information. We treat every client with dignity and discretion, ensuring conversations and records remain confidential. Vehicles are well-maintained and regularly inspected to ensure safe travel. Families can feel confident knowing their loved one is protected not only physically, but also in terms of privacy and trust. Our commitment to professionalism ensures a secure, respectful experience from pickup to drop-off, every time.

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REVIEWS

What Our Transportation Clients Say